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Jennifer R. Madden, Ph.D.

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Jennifer R. Madden, Ph.D
Dean of the School of Business and Professor of Management

T.J. Day Hall 206


Dr. Madden is a strategist, researcher, teacher, facilitator and design thinker. She is also a Nonprofit Management Research Fellow, a Fowler Sustainability Fellow and a Management Design Fellow. Her book, Inter-Organizational Collaboration by Design in the Routledge Critical Studies in Public Management Series examines how collaborations can overcome barriers to innovate and rejuvenate communities by outlining the factors and antecedents that influence successful collaboration. The book proposes a theoretical perspective for collaborators to adopt the language of designers, evidence-based tools and strategies to enable success. It outlines her journey from research to action resulting in a “Collaboration Blueprint” that assisted community-based nonprofit organizations to secure over $13.5M in grant funding (with nearly $9M raised in a single year).


  • B.A., economics and American studies, Case Western Reserve University
  • Master’s in nonprofit management, Case Western Reserve University
  • Ph.D., Weatherhead School of Management


Washington, M. L., Madden, J. R., Clevenger, M. R., & Miao, C. (2022). The Power of Entrepreneurs and Social Systems: Driving Forces for Empowerment, Mitigating Disempowerment, and Advancing Equity. In Entrepreneurial Communities and Ecosystems (pp. 100-142). Routledge.

Chupp, M., Madden, J., & Yankey, J. (2022, May 18). Strategic planning. In Encyclopedia of Social Work.

Washington, M. L., & Madden, J. R. (2020). Collaboration & Design Thinking: A Transdisciplinary Approach to Redefining the Next Normal and Creating Resilient EcosystemsReview of Business Research, 20(1), 61-74.

Washington, M. L., & Madden, J. R. (2020). Social Media Induced Technostressors and its Impact on Productivity and Work/Home Conflict Pre COVID-19International Journal of Business Research, 20(2), 50-62.

Madden, J. (2018). Inter-Organizational Collaboration by Design (Routledge Critical Studies in Public Management Series). New York, NY: Routledge.

Peters, S. E., Nielsen, K. M., Nagler, E. M., Revette, A. C., Madden, J., & Sorensen, G. (2019). Ensuring Organization-Intervention Fit for a Participatory Organizational Intervention to Improve Food Service Workers’ Health and Wellbeing: Workplace Organizational Health Study. Journal of Occupational and Environmental Medicine.

Madden, J. (2018, March 1). Keys to a Successful Affordable Housing Cross-Sector Collaboration. How Housing Matters.

Madden, J. (2017). Reimagining Collaboration: Insight from Leaders of Affordable-Housing Cross-Sector Collaborations on Successful Collaboration Design, Performance, and Social Innovation. Journal of Nonprofit Education and Leadership, 7(3), 182–196.

Madden, J. (2017). It was the best of times, it was the worst of times: the doctoral journey of a female African American, Management Ph.D. In Artenie, C., & Davis, D. J., (Eds.), Specialists: Passions and Careers (pp. 81-84). Montreal: Universitas Press.

Madden, J. (2015). Leveraging Design: How the Design Process and a Design Framework Strengthens Nonprofit Management Pedagogy. Journal of Nonprofit Education and Leadership, 5(1), 6-11.

Madden, J. (2011). Overcoming Collaborations Barriers in Affordable Housing Public-Private Partnerships. Academy of Management Annual Proceedings, (Best Papers Meeting Supplement), 1-6. 

Academic interests

Her research is on designing effective cross-sector partnerships then leveraging those collaborations to build capacity for effective performance and social innovation. She is passionate about economic development, solution finding, bringing ideas to fruition and training the next generation of innovative design thinkers (and change agents) for system-level change and positive deviance.