SPAM typically refers to any unwanted or unsolicited email received in your mailbox. Linfield has a SPAM blocking feature that examines incoming and outgoing email messages for indicators that the message might be SPAM. Our goal is to significantly reduce the number of incoming and outgoing SPAM without filtering out legitimate messages.
It is quite common for the major email providers like Yahoo, gmail, etc. to block all email from a domain (linfield.edu is our domain) when they detect patterns of email coming into their system that suggests the domain is a SPAM host. Multiple, identical email messages in a short period of time is one such pattern. Another is a large number of SPAM messages over a short period of time whether they are identical or not. The SPAM filter is a preventative measure against being blacklisted as a SPAM source and having all email from linfield.edu blocked.
If you receive delivery failure messages for email you did not send, your account may have been compromised and you may have fallen for the "your email is over quota, please give us your ID and password" or similar exploit. Frequently, the purpose of this is to turn your email address into a SPAM source. Please change your password immediately and email the ITS Support Desk or give them a call at 503-883-2553.
How can you tell if an email is spam?
Here is some information that will help you figure out what's legit and what's not – a few tips to help you stay safe:
- Give messages a “reality check” – for instance, every "Bill Me Later" message that swept campus had multiple To: addresses. Ask yourself if it makes sense that a bill would be sent to multiple people.
- Look at the sender's email address. Is it from linfield.edu? Linfield does not hire outside organizations to advise you of your email account status.
- However, it is remarkably easy to "spoof" a From: address. A recent "give us your password to upgrade email" message looked like it came from “linfield.edu”. That bogus address was fairly easy to spot, but if they had been smarter, they could have as easily made that firstname.lastname@example.org. Don't be taken in.
- Pay attention to spelling and grammar. Big companies hire people to proof read messages. Internet criminals are getting smarter all the time, but most haven't learned the value of a liberal arts degree.
- ITS and every reputable organization will never ask you for your password. Don't give yours to anyone. People that ask for your password are bad people. BAD BAD BAD!
- It is easy to make a link in an email appear reputable like http://www.paypal.com when it really is something else. If you "hover your mouse" over that link (put the pointer on it but don't click), the real address will be revealed.
- Keep an eye out for parts of an address that are a little off. Things like paypall or linfield.com or linfield.ec. The latter would take you to your friendly SCAMMER in Ecuador.
Click here to view and change your own Spam Filter Settings.
If you have any questions or concerns, please contact the ITS Support Desk (503-883-2553).