Online and Continuing Education

Technical Writing

 

Good technical writers are always in demand, and their skills transcend industries, from software development and manufacturing, to logistics and healthcare. Your ability to transform industry jargon and technical details into clear, concise information others can use right now helps businesses gain and keep satisfied customers. Technical documentation is an integral part of the digital transformation that is shaping tomorrow’s business landscape, making technical writing a smart career choice.

 

Dates:             February 17, 2020 through May 25, 2020

Module 1:         Writing Style & Professional Ethics

Module 2:         Audience & Research

Module 3:         Templates & Processes

Module 4:         Capstone Project

 

 

Cost:             $2000 (books are not included in the cost of the program)

 

 

Required Books:             

 Chicago Manual of Style, 18th Edition

      ISBN-13: 978-0226287058

      ISBN-10: 9780226287058

 

The Essentials of Technical Communication, 4th Edition (Tebeaux, Dragga)  

      ISBN-13: 978-0190856144

      ISBN-10: 0190856149

 

Technical Writing Process (Morgan, McCart)

     ISBN-13: 978-0994169310

 

Payment Plan available! The Tuition Management System (TMS) payment plan allows you to spread out the cost over two months for a small fee of $35 per enrollment. Contact OCE Office for details.

 

Looking for more information:  Contact us here.

 

Register Here

 

Eligibility

 Students seeking a certificate in technical writing should already possess excellent foundational writing and grammar skills, be detail oriented, independent and self-disciplined, possess good research skills, and work well with subject matter experts, such as engineers and executives.

 

Minimum of four years of work experience in a position requiring a significant amount of written communication, or a college degree. 

 

Meet the Instructor                                                                                          

Heather Sharfeddin, Ph.D.

 

Dr. Sharfeddin has 25 years of experience as a professional, marketing, and technical writer. She began her writing career in software developing materials for accounting, real estate, healthcare, and anti-virus applications. She is a past committee chair of the Single Sourcing group for the Society of Technical Communicators, which focuses on standards for content reuse across multiple deliverables and platforms. She has served as program manager for multi-lingual, multi-market, and authenticated websites. Her marketing work includes positioning, messaging, and design. She has written over 100 white papers, solution briefs, and technical architecture documents for the micro-chip, defense, and medical equipment industries on topics such as artificial intelligence, smart technology, fiber optics, big data, social media, and automation.

More recently, she founded Sharfeddin Consulting, which provides ghostwriting services for industry-specific business and strategy books. Her clients include world-class trial strategists, lawyers, and advocates for justice.

Her work also includes five novels and multiple essays, articles, and literary reviews.

She holds an MFA in writing from Vermont College of Fine Arts and a Ph.D. from Bath Spa University (Bath, England), and she has taught at University of Arkansas Little Rock and Linfield College.