Frequently Asked Questions
About the McMinnville Campus
Undergraduate Program

Q. How and when do I get a bill?
A. For registered students:
Fall Semester bills are mailed approximately July 7; Freshmen and transfers July 20.
January Term bills are mailed approximately December 10; and
Spring Semester bills are mailed approximately January 10.
Otherwise, bills with balances due are mailed and emailed to students who have charges on their accounts around the 15th of each month. They are mailed to the Accounts Receivable address on file with the Office of the Registrar, and, emailed to the student Linfield email address.

Q. What if I don’t receive a bill?
A. If you don’t receive a bill and you believe you should have:
Contact the Cashier at 888-777-0008 or email bbotten@linfield.edu. Students may view their statement on Web Advisor at : http://webadvisor.linfield.edu/WebAdvisor/WebAdvisor then “log in” tab. Email Link to get account : https://comp-services.linfield.edu/accntManager/accountRequest.

Q. What do I do if my bill is wrong?
A. The Student Accounts Office cannot change, adjust, remove or add charges to the bill. The Student Accounts Office can answer questions about bill payment, payment plans, due dates, etc. If your bill is incorrect, missing charges or incomplete, DO NOT WAIT FOR A CORRECTED BILL. Contact the office that originates the charge or credit (e.g. Registrar’s Office for Tuition, Student Affairs Office for Room and Board, or Financial Aid for financial aid or loans. If you are not sure whom to contact, call the Cashier during regular business hours (9:00AM to 3:30PM). Make sure you pay what you will owe BY THE DUE DATE to avoid late payment penalties.

INCORRECT CHARGES:
Contact the originating office to determine the correct amount due. Subtract or add the amount based on originating office information. You must contact the originating office before the deadline in order to have your bill adjusted. Do not wait for a corrected bill; pay the adjusted amount by the payment deadline.

MISSING CHARGES:
Contact the originating office to determine the correct amount due. Add the amount based on information from the originating office. You must contact the originating office before the deadline in order to have your bill adjusted. Do not wait for a corrected bill; pay the adjusted amount by the payment deadline. Financial Aid is applied to accounts no sooner than a week before the first day of class.

Q. What if I have a credit balance?
A. Statements with credit balances are not sent out. If your account is overpaid and you would like the balance to be refunded, you must request the refund in writing. You may send a memo to the Cashier requesting a refund or visit the Cashier to fill out a preprinted form. Please allow up to 5 days for processing your request. However, if your credit balance is created due to an overage of more than a $1.00 from Federal Financial Aid a refund check will be sent to your unit box within 14 days of the credit appearing on your student account. If your credit is created due to an overage of more than $1.00 from a Parent Plus Loan the refund will be sent to the parent that requested the loan on your behalf.

Q. When are the due dates?
A. The Account Due Dates are:
Fall Semester August 6
January Term January 2
Spring Semester January 20

The Financial Aid Due Dates are:
Fall Semester October 31
Spring Semester February 28

Q. How can I calculate how much I will owe after all of my financial aid has been applied?
A. If you have accepted your Financial Aid Offer, take the amount due on your bill, and subtract any of the following that apply:

Financial Aid That Has Not Yet Been Applied To Your Bill:

Subtract 1/2 of the amounts of scholarships and grants;
Subtract 1/2 of the amount of any Perkins Loan;
Subtract 1/2 of the amounts of any Federal Direct Stafford Loan minus a .5% fee taken by the bank at origination (2.5% on a PLUS Loan).

Q. Do you have any payment plans at Linfield?
Linfield does not have a payment plan of its own. If you are interested in a payment plan, please contact Tuition Management Services (TMS) 1-800-722-4867 or visit their web site at http://www.afford.com.

Q. What is billed on my Linfield Bill? What is not?
Your Linfield bill includes charges for tuition, room, board, student body fee, tech fee and health insurance fee, and miscellaneous charges from a number of offices (music fee, dorm damages, lab fees, parking tickets, library fines).

Your bill does not include personal or travel expenses or books and supplies.

Q. What are the late payment fees on my account?
The late payment fee schedule is as follows:

$100 Late Payment Fee
$25 Late Monthly Payment Fee

Q. Do you accept payment of tuition by Credit Card?
A. No. However, Linfield has contracted with Tuition Management Systems (TMS) to administer our credit card payment program. If you choose to pay by MasterCard, Discover or American Express, plus the accompanying VARIABLE TELEPROCESSING FEE depending on the amount charged, please call TMS at 1-800-722-4867.

You may also use Mastercard, Discover or e-check at the following website: http://www.ecsi.net/gateway/linfield.html

Q. What is the Financial Worksheet, I never received it?
A. The Worksheet is enclosed with the original Fall and Spring billing. It allows you to reconcile any Net Cash Due, and, it provides a buffer between the Payment due date and the Financial Aid due date. 

Q. I’ve been paying Tuition Management Systems (TMS) since May; do I still send the amount on the Worksheet line “C”?

 A. Place one half of your annual Tuition Management Systems (TMS) contract total on line D3. Subtract all “D” items from line C. If there is a positive figure, please remit it along with the Worksheet and LESA.

Q. My award letter says $2,750 but your Worksheet shows $2,737. Why?

A. There is a “.5% Loan Origination Fee” for Federal Stafford Loans. In addition, to the Federal PLUS Loan there is a 2.5% Loan Origination Fee. The award letter reflects the amount you repay; the Worksheet reflects the Net amount Linfield will receive.

Q. There is a mistake on the Worksheet; what do I do?
A. You are authorized to correct errors on the Worksheet but you must initial each change. DO NOT WAIT FOR A CORRECTED WORKSHEET. Contact the office that originates the portion that is incorrect (e.g. Registrar’s Office for Tuition, Student Affairs Office for Room and Board, or Financial Aid for financial aid or loans).

Q. What meal plan should I get?
A. All meal plans include the “all you care to eat dinner”. The DCB (Declining Balance) pertains to the “ala Carte” breakfast and lunch.

Q. How can I get my books if I have a Financial Aid credit?

 A. Financial Aid recipients with a credit available after all tuition and fees have been paid are eligible to request a “Bookstore Charge Authorization” form from the Student Accounts Office as an option to purchase books from the Linfield Bookstore.  The Student Accounts Office will verify the financial aid award vs. the outstanding tuition and fee charges.  If a credit balance is available, the Student Accounts Office will provide the student with an authorization form that can be used at the Linfield Bookstore.  This option is available to allow financial aid students the ability to purchase books immediately prior to receiving a check.