Linfield’s cable service provider is XFINITY by Comcast. Comcast scrambles its cable signal to protect from cable theft, forcing anyone using their service to use a cable box to unscramble the signal.
All Linfield students living in College housing (residence halls, apartments and fraternities) can check out a cable box from XFINITY free of charge to use in their room or apartment. During orientation, we invite XFINITIY technicians to come to campus and check out cable boxes to students to make it easier for those students who want to use a cable box. Cable boxes are checked out directly to students, making them their responsibility. If a cable box is lost or broken, XFINITY will charge the student to replace it.
XFINITY representatives will be on campus at the Walker Courtyard to check out cable boxes to residential students 11am-4pm on:
To check out a cable box any other time of year students must go to Comcast’s McMinnville location at 4025 Nimbus Loop, McMinnville, OR 97128. Students will need:
Yes. If you currently have an XFINITY cable box checked out to you under your name and are staying on campus for the summer, you are able to keep it with you. Simply pack up your box, cable, and remote and move them with the rest of your belongings to your summer housing. In the Fall, you’ll be able to use them in your Fall housing as well. If your cable box does not work in your new campus location, you may need to contact XFINITY so that they can update your account information.
At the end of Spring semester, XFINITY representatives will schedule hours to return to Linfield for cable box return. For returns at all other times (including Fall and Jan terms) students are encouraged to return cable boxes directly to Comcast's McMinnville office at 4025, Nimbus Loop, McMinnville OR 97128.
In Spring 2017, XFINITY representatives will be at Withnell commons (mail room) during finals week to accept returns of Cable boxes, cables, and remotes from 9am-12pm on:
Yes! If you are interested in getting additional channels, High Definition, high-speed internet, or other options, you can upgrade your service through XFINITY. You will need to pay for any services above and beyond the package provided through Linfield.
Students experiencing difficulty with their XFINITY cable should first contact their RA for assistance in troubleshooting the issues. If the RA believes the issue is a Linfield matter, the RA will submit a workorder describing the problem to the appropriate group (firstname.lastname@example.org or email@example.com). If the RA believes it is an XFINITY issue, students should contact XFINITY directly. Visit XFINITY.com or call their bulk account helpline: 1-888-895-6504. When calling, explain that you are part of Linfield College's bulk account with XFINITIY. They will be able to look up the account using Linfield's address: 900 SE Baker St., McMinnville, OR 97128. You will not need the phone number or account number.
If you cannot resolve your problem over the phon or through the website, you can request a service call between 10am and 4pm and at a time that the resident will be present. Once you have requested a service call please send an e-mail to firstname.lastname@example.org to notify the college that tyou have a service technician coming to campus and the time and date of the service call. A member from Residence Life will escort the XFINITY technician to your room or apartment to make necessary repairs.
If you have any additional questions pertaining to cable boxes in campus housing, please contact Residence Life Area Director, Kristen Andersen at email@example.com.