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Cable at Linfield College

Cable FAQs

Why do I need a cable box? 

Linfield’s cable service provider is Comcast Cable.  Comcast scrambles its cable signal to protect from cable theft, forcing anyone using their service to use a cable box to unscramble the signal.

Who can get a cable box? Does it cost me anything? 

All Linfield students living in College housing (residence halls, apartments and fraternities) can check out a cable box from Comcast free of charge to use in their room or apartment.  During orientation, we invite Comcast technicians to come to campus and check out cable boxes to students to make it easier for those students who want to use a cable box.  Cable boxes are checked out directly to students, making them their responsibility.  If a cable box is lost or broken, Comcast will charge the student to replace it.

When and where can I get a cable box?

Before the start of Fall Semester Comcast will set up outside of Withnell Commons and check out equipment during set times.
In Fall 2014, Comcast representatives will be at Withnell commons (mail room) during finals week to distribute Cable boxes, cables, and remotes from 11am-4pm on:

  • Monday, August 18th
  • Thursday, August 21st, and
  • Sunday, August 24th

To check out a cable box any other time of year students must go to Comcast’s McMinnville location at 4025 Nimbus Loop, McMinnville OR 97128. Students will need:

  1. Linfield ID
  2. Legal (Government Issued) ID, and
  3. A print-out from the Office of Student Affairs, in 110 Melrose, confirming that they live on campus (Printouts are needed for checkouts at the Comcast Office only and are not nessesary for checkouts from Withnell Commons)

I am staying on campus for Summer. May I keep my cable box? 

Yes. If you currently have a Comcast cable box checked out to you under your name and are staying on campus for the summer, you are able to keep it with you.  Simply pack up your box, cable, and remote and move them with the rest of your belongings to your summer housing. In the Fall, you’ll be able to use them in your Fall housing as well. If your cable box does not work in your new campus location, you may need to contact comcast so that they can update your account information.

What if I missed the cable check out days?

If students are unable to pick up a cable box during the times provided, they must go to Comcast’s store in McMinnville at 4025 Nimbus Loop, McMinnville OR 97128. Students will need both their Linfield ID and a print-out from the Office of Student Affairs, in 110 Melrose, confirming their housing status.

When and Where do I return Cable Boxes?

At the end of Spring semester, Comcast representatives will schedule hours to return to Linfield for cable box return. For returns at all other times (including Fall and Jan terms) students are encouraged to return cable boxes directly to Comcast's McMinnville office at 4025, Nimbus Loop, McMinnville OR 97128.

Can I upgrade my service from Comcast?

Yes! If you are interested in getting additional channels, High Definition, high-speed internet, or other options, you can upgrade your service through Comcast. You will need to pay for any services above and beyond the package provided through Linfield.Who can answer additional questions about my service/fix my cable problems?

Additional Questions & Troubleshooting

Students experienceing difficulty with their cable are encouraged to contact Comcast directly. Use the Comcast Website or call their bulk account helpline: 1-888-895-6504.
When calling, explain that you are part of Linfield College's bulk account with Comcast. They will be able to look up the account using Linfield's address: 900 SE Baker St, McMinnville OR 97128. You will not need the phone number or account number.

If you have any additional questions pertaining to cable boxes in campus housing, please contact Residence Life Area Director, Andy Frei, at afrei@linfield.edu