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Residence Life

Cable at Linfield College

New in Fall 2017, Linfield College is pleased to announce that all students who reside on-campus will now have access to XFINITY on Campus streaming video service (XFINITY Stream). XFINITY Stream is delivered through Comcast and replaces Comcast’s standard Bulk Cable TV service that we’ve provided here on campus in prior years. As part of your Residence Life amenities, XFINITY Stream is offered to all students residing on-campus at no additional charge. XFINITY Stream provides each student who reside on-campus the ability to stream live TV programming and thousands of Video on Demand shows and movies. Also included with XFINITY Stream, each student receives up to 20 hours of personal Cloud DVR (digital video recording) storage to record important live broadcasting for later viewing. XFINITY Stream can be accessed from anywhere on-campus for viewing from your desktops, laptops, tablets, mobile devices (iOS, Android, Kindle) and TV sets via a Roku device. What’s more, your XFINITY Stream line-up includes HBO and Max!

Accessing your XFINITY Stream service is simple. Just download the XFINITY Stream app from your tablet, smart phone, or Roku device (or) go to tv.xfinity.com from your computer or laptop and sign in to XFINITY On Campus Students, select Linfield College, and enter your student credentials to authenticate your device. Once you’ve authenticated your device you’re all set to Get Your Stream On!

Stream Live TV anytime, anywhere, with XFINITY. All included with your Campus housing. Plus download the XFINITY Stream app to record your shows and watch on the go.

Note: You must be registered as an on-campus (Linfield College) resident AND you must physically be on campus using Linfield College’s Wi-Fi network in order to register and use your device with XFINITY on Campus.

Experience more and start today by visiting www.xfinityoncampus.com. You can authenticate using your CatNet user id and password.

 

Cable FAQs

I am staying on campus for Summer. May I keep my cable box? 

Yes. If you currently have an XFINITY cable box checked out to you under your name and are staying on campus for the summer, you are able to keep it with you. Simply pack up your box, cable, and remote and move them with the rest of your belongings to your summer housing. In the Fall, you’ll be able to use them in your Fall housing as well. If your cable box does not work in your new campus location, you may need to contact XFINITY so that they can update your account information.

When and Where do I return Cable Boxes?

At the end of Summer semester, XFINITY representatives will schedule hours to return to Linfield for cable box return. For returns at all other times students are encouraged to return cable boxes directly to Comcast's McMinnville office at 4025, Nimbus Loop, McMinnville OR 97128.

In Summer 2017, XFINITY representatives will be at Withnell commons (mail room) during finals week to accept returns of Cable boxes, cables, and remotes from 9am-1pm on:

  • TBD

Can I upgrade my service from XFINITY?

Yes! If you are interested in getting additional channels, High Definition, high-speed Internet, or other options, you can upgrade your service through XFINITY. You will need to pay for any services above and beyond the package provided through Linfield.

Additional Questions & Troubleshooting

If you are a resident experiencing difficulty with your XFINITY cable, follow these steps:

  1. You should first contact your RA for assistance in troubleshooting the issue
    • Request tracked in either ITS of Facilities work order system
    • Visit XFINITY.com or
    • Call the XFINITY bulk account helpline: 1-888-895-6504
      • When calling, explain that you are part of Linfield College's bulk account with XFINITIY
      • They will be able to look up the account using Linfield's address: 900 SE Baker St., McMinnville, OR 97128
      • You will not need the phone number or account number
    • If your RA believes the issue is a Linfield matter, your RA will submit a work order describing the problem to the appropriate group (macsupport@linfield.edu or workorder@linfield.edu)
    • If your RA believes it is an XFINITY issue, you should contact XFINITY directly to schedule a service appointment
  2. If the problem cannot be resolved over the phone or through the website, you can request a service call between 10am-4pm and at a time that the resident will be present
  3. Once you have requested a service call please send an e-mail to workorder@linfield.edu to notify the college that a service technician is scheduled to come to campus, inlcuding the date and time of the service call.
    • A staff member from Residence Life will escort the XFINITY technician to your room or apartment to make necessary repairs

 
If you have any additional questions pertaining to cable boxes in campus housing, please contact Residence Life Area Director, Kristen Andersen at kandersen@linfield.edu.

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Linfield College
900 SE Baker Street
McMinnville, Oregon  97128-6894
 
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