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Information Technology

Department Overview

The Information Technology (IT) department provides support for computer, audio-visual equipment, and other technologies on the Portland campus of Linfield College.  For support please email pdxhelpdesk@linfield.edu.

Computer Support

The IT department installs, configures, and provides on-going assistance with microcomputer hardware and software for staff and faculty on the Portland campus. This includes support for the creation and usage of Linfield CatNET (e-mail, etc.) accounts. (Student sign up for new account).

Lab Schedules

Hours and schedules for the computer lab, computer classroom, and video conferencing system. Portland: M-F: 7:00 am - 7 pm, during summer, not open on weekends.

Workshops

Workshops are short, 30-45 minutes, and typically focus on one task in an application or provide an overview of a resource or of a more general task. Topics include: archiving e-mail using Outlook and Entourage; navigating Office 2007; using pivot tables in Excel; how to use CatFiles; overview of using storage options such as USB, DVD, CatFiles, etc.. Some workshops are offered more than once during a term.

Computer Lab and Classroom support

IT supports and maintains computer hardware and software in the Loveridge Hall lab, the computer classroom in Peterson Hall and the Library's catalog stations. IT maintains local servers for lab management and backups and support for HESI exams.

Video Conference Facilities

IT supports videoconferencing of meetings and classes between the Portland Campus and the McMinnville Campus.

Portland Network support

The hosts for Linfield College e-mail, library services and Web services including Blackboard, as well as the college's gateway to the Internet are located at the McMinnville campus. IT provides some user assistance with these Linfield services. The department manages wireless networking for the Portland campus and works with McMinnville network and server management personnel for trouble-shooting and maintenance at Portland.

Audio-Visual Resources

The IT department provides for central scheduling and delivery of audio-visual equipment for the campus, support for equipment located in classrooms and support for the video-conferencing system.

To schedule equipment delivery or to request computer or audiovisual support please e-mail the Portland Campus Help desk: pdxhelpdesk@linfield.edu.

Video Creation Support

The IT department provides support to students, faculty and staff for the creation of videos to be presented in class or to be posted on the web for viewing.

For further information, please contact:

Leitha Heine
hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
phone: (503) 413-6382
ext. 3-6382
cell: (503) 857-2903
e-mail: lheine@linfield.edu

Travis Dillard
hours: Monday - Friday, 7:00 a.m. - 4:00 p.m.
phone: (503) 413-8421
cell: (503) 857-5217
e-mail: tdillar@linfield.edu

Kenneth Thompson
hours: Monday - Friday, 10:00 a.m. - 7:00 p.m.
phone: (503) 413-7614
cell: (503) 857-2899
e-mail: kthompso@linfield.edu

Eric Huntsberger
hours: Monday - Friday, 3:00 p.m. - 7:00 p.m.
phone: (503) 413-7253
ext. 3-7253
e-mail: ehuntsbe@linfield.edu