Tag Archives: upgrades

Mail services updates technology, tracking system

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Senior Mary Campbell, a Mail Services employee, enters incoming packages into the package tracking system so students will receive an email notification.

Mail Services recently implemented new technology updates to improve package tracking and other mail services for students and faculty.

Along with a computer upgrade to Windows 7, Mail Services installed new technology in January that speeds up the processing of incoming and outgoing packages and mail.

“Additional to the package tracking system we’ve had, we now have a second system. You’ll be emailed for all packages now instead of getting the yellow slips. The two systems help us process things faster,” said Deanne Schroeder, manager of Mail Services. “Hopefully, this will end the confusion created by having two different package notifications and [promote] a greener environment.”

The postage meter mailing machine processes all of the college’s first class mail faster, as well as flat and outgoing packages.

“You may have noticed when we take your package we drop it into a bin behind the counter. We put it in a tub and put postage on the package. The postage slip comes out of the machine,” Schroeder said.

When new regulations come about and technology is changing, every post office has to change along with it.

Before 2001, employees at Mail Services had to manually log packages, get signatures and keep paper records. Since then, the Smart Track package tracking system has made all of this simpler.

“Since 2001, we have been able to provide arrival and delivery dates, times, tracking numbers, individual or department’s name and signatures within a short period of time,” Schroeder said. “Signatures (student, staff and department) are captured through the handheld devices, and then downloaded into our database for easy research access.”

Additional to this, the large amount of incoming packages made it important to install faster processing machines. According to Schroeder, the post office had its peak last week at the beginning of spring semester. Last Monday alone, employees received and distributed 797 packages.

“Last week was a double whammy because of Valentine’s Day. We had care packages plus all of the books coming in,” Schroeder said.

Social media has also had an impact on the way she runs the post office.

“Students will get notifications straight from the vendor, and they’ll know we have their package before we do,” she said. “I try to work with them and check email and tracking numbers.”

The employees of the post office, funded by Linfield, pick up the United States Postal Service (USPS) mail daily—that includes mail, packages and magazines. United Postal Service (UPS) and FedEx deliver here to the school.

“We have mail service on Saturday. We have a crew that goes to pick up the mail on Saturdays, and then they distribute it in the unit boxes,” Schroeder said. “The end of Saturday USPS service will probably just make Monday mail traffic heavier.”

Schroeder hopes that students will notice that packages are being processed faster for them.

Kelsey Sutton

Managing editor

Kelsey Sutton can be reached at linfieldreviewmanaging@gmail.com.

Photo by Kelsey Sutton

Linfield College Public Safety receives new, reliable vehicle

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College Public Safety recently purchased a new vehicle and received iPhone upgrades.

The operating budget allowed it to purchase a Toyota RAV 4 to replace its current vehicle. CPS decided to replace the vehicle because of the high costs that were attached to maintaining it.

“The former [CPS] truck was reaching the end of its service life and was becoming increasingly unreliable,” said Rebecca Wale, director of College Public Safety and Environmental Health and Safety.

CPS partnered with Facilities Services to share the previous vehicle. Facilities can use it on a daily basis, but CPS can still borrow it if needed.

“[It] has more interior space, and is easier to park safely on campus,” Wale said. “[The new car] is also safer for passengers with airbags and safety features, such as anti-lock brakes.”

A College Public Safety officer steps out of the newest CPS vehicle. The car is more sustainable with 64 percent fuel efficiency, which is necessary for the officers’ daily tasks and rounds.

Inside are seat covers and mats that help make it a comfortable ride. There are also emergency supplies in the car.

In addition, the vehicle is 64 percent more fuel-efficient and contributes to Linfield’s sustainability commitment. The officers sometimes drive up to 70 miles per day when they perform their daily tasks.

“A reliable vehicle is important to make sure that CPS is responding to emergencies,” Wale said. “It is important the officers can respond quickly and safely.”

CPS also received new iPhones with its phone upgrade, which allows officers to receive emails while on duty and have connection to the main office.

Ivanna Tucker

Sports editor

Ivanna Tucker can be reached at linfieldreviewsports@gmail.com.

Photo by Sarah Mason/For the Review