Monthly Archives: November 2010
I’d like to offer a few comments on the November 5 Review editorial
about unreliable printing in Renshaw. By far the most common problem
is a job sent to a printer that that can’t be printed, usually
because it is too complex. When this happens, the printer is out of
order until someone calls ITS so we can clear the offending print job.
ITS rewrote the signs in the labs with the goal of making it clearer
and more obvious that we need a phone call to fix problems. Often
though, we don’t get calls. If anyone has a suggestion about how to
make our signs clearer or more noticeable, please let me know.
It is true that ITS doesn’t have staffing sufficient to keep our
help desk open past 5 p.m. so there’s no one to call. The editorial in
the Review prompted me to take two actions to address after hours
coverage. First, we put in place logging so that we can monitor the
extent of this problem. This logging may show that we need to shift
our staffing toward the evening. Second, we are looking into ways to
clear printer problems after hours with out changing our staffing away
from what we currently feel is the busiest time of the day.
A couple of facts:
During the month of October 2010, 750 students successfully printed a
total of over 23,000 pages in the Renshaw labs.
In that same time period the ITS support desk received one (1) call
about printer problems in Renshaw Hall.
-Irv Wiswall ITS
In order to understand students’ opinions about parking at Linfield, the Associated Students of Linfield College Campus Liason Committee Chair sophomore Wesley Allegre and junior Sarah Wilder are creating a parking survey, to be released soon. It will cover a range of issues related to student parking.
Director of Linfield College Safety & Security Robert Cepeda commissioned a parking committee last month to solicit ideas on how to make student parking easier and more available to all students.
Wilder said she constantly hears complaining about student parking, and the survey was an idea to help research the subject and figure out where students stand on the issue.
“I thought that creating a survey to see how people feel about the parking on campus would give us a good idea of where to go to fix any problems that seem to occur,” Wilder said.
However, Wilder seems to disagree that there is not enough parking on campus. She claims that there is enough parking, just not where students want it at any given moment, causing frustration with those not able to park in the most ideal location.
Cepeda said he was unaware of ASLC involvement in the parking issue and was also unaware that the survey was being created.
Cepeda said the committee he commissioned intended to work with faculty and students who work and live near the major parking concerns on campus, and come up with solutions.
“This is a short-term committee comprised of members from Facility Services, [the] Music Department,
[the] Theater Department, ASLC and CPS,” Cepeda said.
The findings from both this committee and the survey will be used to work “toward solutions that are effective,” Cepeda said.
The survey’s release date has not been given.
Matt Sunderland/Senior reporter
Matt Sunderland can be reached at email@example.com.