M.A. Sociology University of Georgia, M.L.S. University of Washington, B.A. English Literature, University of New Hampshire
Study student research behaviors, strategies, and navigation preferences. How do students look for, find, and use resources? Conduct focus group and individual interviews, web usability studies, and use surveys and unobtrusive observation methodologies.
Provide research assistance. Collaborate with other faculty to teach a variety of course-related library classes. Coordinate Libraries' systems activities and administer Primo discovery interface, access to electronic resources, and design and maintenance of library web pages.
"Improving Primo Usability and Teachability with Help from the Users. Co-authored with Beth West. Journal of Web Librarianship - published online July 7, 2016. doi:10.1080/19322909.2016.1190678
"Ask Them - They'll Tell You!: Eliciting Student Perspectives to Improve Services" in Declaration of Interdependence: The Proceedings of the ACRL 2011 Conference, March 30-April 2, 2011, Philadelphia, PA
"Teens and Their Technologies in High School and College: Implications for Teaching and Learning." Co-Authored with Steven Bernhisel. Journal of Academic Librarianship, 34(6) (November 2008): 502-512.
"Putting Students in the Driver's Seat: Web Usability Testing on a Shoestring." Co-authored with Sarah Nolan. Public Services Quarterly, 1(2) (2002):43-66.
"The Legitimate Effort in Research Papers: Student Commitment vs. Faculty Expectations." Journal of Academic Librarianship, 27(2) (March 2001):107-115.
"Networking in Medieval and Postmodern Cultures: Texts, Authorship, and Intellectual Property." Co-authored with Cynthia J. Brown. Journal of the Early Book Society, Fall 1999: 157-178.
"Students Versus the Research Paper: What Can We Learn?" in Racing Toward Tomorrow: Proceedings of the Ninth National Conference of the Association of College and Research Libraries, April 8-11,1999 Detroit, MI, pgs. 380-389.
"The Wide World of the Web: A Liberal Arts Perspective." Co-authored with Susan Barnes Whyte. OLA Quarterly, Summer 1996, p. 5-6. (invited contribution)
"Undergraduate Research Behaviors: Using Focus Groups to Generate Theory." Journal of Academic Librarianship, 19(5) (November 1993):300-304
Annual contributions to C&RL News "Internet Reviews."