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Integrated Technology Services 900 SE Baker Street McMinnville, OR 97128 503-883-2553 support@linfield.edu

Technology Information for New Students and their Parents

Students working on computers

Get a Linfield Email Address
Get a Lab/Library Account
Personal Computers – minimum requirements and purchasing
Personal Computers - connecting to Linfield's Network
Getting Help
Telephone
Wireless Networking at Linfield

These pages answer questions about technology requirements and services provided by the Integrated Technology Services Department at Linfield College. ITS is responsible for many aspects of computing and data communications for students, faculty, and staff.

Anytime you have a question that is not answered here, or you need more information, feel free to contact us by email at support@linfield.edu or by phone at (503) 883-2553.

Student Email Accounts

New Students must create a Linfield College email account before they can create a lab/library account. Students may apply online for email. Your Student ID number or Social Security number is required to process the request. Your email address will generally be your first initial followed by up to 6 letter of your last name. These will be followed by @linfield.edu.

Linfield Students use WebMail at https://exchange.linfield.edu to access the Linfield College email system.

Student Lab/Library Accounts

Any current Linfield student may have a lab/library account. This account is your CatNet ID which allows the use of compuers in the on campus compuers in the public labs and library, up to 20MB of network disk space along with printing privileges in theon-campus labs and library. Linfield has a system that tracks printing on public/networked printers and charges for printing. You have an allotment of 25 dollars of public printing per school year. Monochrome printers charge five cents per sheet. Color printers charge fifty cents per sheet. Print jobs in excess of this $25 allotment will be cahrged to your student account.

Personal Computers

Linfield supports Macintosh and PC platforms (See minimum Requirements and Recommendations) A personal computer is not necessary although many students find owning one helpful. The computers in the on-campus labs meet the needs of a large number of students, especially during the first year. Having a printer is convenient though not necessary. All on-campus labs have printers available.
Ethernet connections in student residence hall rooms make a modem unnecessary.
Students who will be bringing computers will need to configure their computers for access to Linfield's network. Students who bring Windows computers may get a configuration CD from their RA or SA. Students who bring Mac computers may get a configuration handout from their RA or SA. If you have problems configuring your computer contact the ITS Support desk at ext. 2553 or support@linfield.edu.
Configuration and Ethernet card installation services are provided at no charge. Just drop off your laptop or your desktop's CPU (we don't need the monitor) at Mac Hall, room 103. There is generally a two to three day wait before completion.
Want to bring your computer in before Orientation? Call ITS Support at (503) 883-2553.

New Computers ordered through the Linfield Bookstore

New Macintosh computers ordered from the Linfield Bookstore during the summer will be available for pickup in the bookstore during Orientation.
The bookstore offers educational discounts and on-campus warranty for any Mac computer purchased through them. Ethernet cables and software will also be available for purchase.
Please refer to the Linfield Bookstore for more information regarding ordering or shipping computers.

Getting Help: Services for Students Provided by ITS

ITS provides numerous services for students. If you need their assistance, stop by Mac Hall - Room 106, call x2553 or email support@linfield.edu.

What ITS does

We will:

  • Provide student with informaition to setup their personal computers (PC/MAC) on the campus network.
  • Fix faulty Ethernet jacks in all campus housing.
  • Perform repairs on Macintosh computers still under warranty.
  • Make an attempt to restore corrupted disks but make no promise of complete recovery.
  • Provide recommendations when service is not supported. (i.e. outside vendor contact)
  • Phone support.

We do not:

  • Repair computers or other hardware not mentioned above.
  • Clean student machines if they become infected by viruses. Nor do we supply cleaning software in such cases.
  • Setup computers for other local networks, (Verizon DSL, Attbi).
  • Provide Operating Systems (Win XP, Mac OS X) or software (Office 2000, 2001) for student use.

Telephone

For repair of telephone or data lines in residence halls, or to report telephone problems, contact ITS Support Desk via e-mail at support@linfield.edu.

Anytime you have a question, suggestion, or you need more information, feel free to contact us by email at support@linfield.edu or by phone at (503) 883-2553.