Information technology policies and guidelines have been designed with existing laws and other policies as well as the following guiding principles in mind:
If you suspect violations of this policy, contact the ITS Support Offices (email@example.com or (503) 883-2553), or any other member of the ITS Staff.
Violations of this policy will ordinarily result in an educational process and a warning. Serious or repeated violations may result in denial of access to College owned information technology, which normally means disabling user ID access to campus servers and will be reported to the appropriate dean or vice president.
Below you will find:
Acceptable Use Policy
Public Access Computer Lab Policy
World Wide Web Policy
Illegal Copying of Software Policy
Technology Fund Policy
College-Owned Equipment Policy
Server Backup Policy
Privacy and Confidentiality
Charge to ITAC
Who and What This Policy Covers:
The information technology resources this policy covers include, but are not limited to, hardware (including telephones, computers, and media equipment) either owned or leased by the College, software, and consulting time (and expertise) of the staff of Integrated Technology Services, or other technology support staff of the College. Additionally, owners of personal equipment that is connected to the data or telecommunications infrastructure of the College are also subject to the policy below.
Certain guests and departed members of the Linfield community may also use Linfield information technology:
(1)The Chief Technology Officer is authorized to grant "guest" access to Linfield email services. In general, this access is for a specific period of time and for a specified purpose related to the educational mission of the College.
(2) As a courtesy to departing students and employees, it is customary to grant continued access to the email server to the end of the next full semester following departure. Requests for an extension can be made to the Chief Technology Officer and should include both purpose and length of requested extension. Neither this extension or "guest" access to email services implies access to other services such as lab equipment, consulting services, etc.
(3) Retiring employees may keep their email access indefinitely.
An officer of the College (President, Dean or Vice President) can direct the Chief Technology Officer to immediately terminate server access for any person who has left Linfield.
In accordance with the guiding principles of this policy, uses of Linfield information technology that support the educational and scholarly mission of the college are acceptable and encouraged. Some examples of these primary activities are:
Other uses of information technology not in support of the educational and scholarly mission of the college are allowed so long as they do not interfere with primary activities. For example, interference might occur when access to equipment is needed for primary activities, or secondary activities are done in such a way to consume too many resources such as memory, storage, bandwidth or support staff time. Examples of secondary activities are:
Activities that violate individual rights are prohibited as are activities that interfere with community use. Violations of laws and other Linfield policies are, as a matter of course, also prohibited; those with relevance to information technology are included in the examples below. Examples of prohibited activities are:
The use of any technology resource of the College implies acceptance of ALL current operational policies.
All relevant sections of the information policy apply to use of email and other message systems such as chats, talk, and usenet news. This section contains additional policy specifically related to email and reiterates those sections of information policy stated elsewhere that have particular relevance to email.
Anyone with a valid Linfield College ID card, may have an email account on the Linfield email server. On leaving Linfield (graduation, withdrawal, or termination of employment) access normally is extended as a courtesy to the end of the following semester. Retiring employees may keep their email access indefinitely. Requests for an extension can be made to the Chief Technology Officer and should include both purpose and length of requested extension. An officer of the College (President, Dean or Vice President) can request the Chief Technology Officer to immediately terminate server access for any person who has left Linfield.
The Chief Technology Officer is authorized to grant "guest" access to Linfield email services. In general, this access is for a specific period of time and for a specified purpose related to the educational mission of the College.
While other parts of the server (system files, software, personal non-email files) are backed up, messages are not.
To insure that disk space on the email system does not run out, quotas are imposed on the amount of space an individual can use for storage of email messages. This includes mail in the inbox as well as mail in other folders holding saved messages and sent mail. . This quota is set high enough to insure normal operation for the vast majority of users. Because email messages can be saved to disks attached to desktop computers, ITS normally will not relax these quotas. Exceptions to the quota can be granted by the Chief Technology Officer where special needs exist.
Anonymous or impersonated sender:
Electronic messages are required to display the identity of the author. No anonymous messages may be sent by email or posted to usenet news or displayed on the Web.
Sharing your password with another person is prohibited. The primary reason for this prohibition is NOT the protection of individual information. The security and integrity of server systems is frequently compromised by someone gaining unauthorized access to a password. In the common parlance, this is known as "hacking" a system. Because of this, the College has several policies to protect the integrity of passwords.
Anyone associated with Linfield College may obtain an account. This includes faculty, staff, students and administrators. There is no reason to share an account.
Access to the server with email on it is granted to individuals, not groups. This is to prevent a password from being shared with a perhaps unknown group of people. Other means of sharing information are available that do not involve sharing passwords. For example, if you need an employee to read your email for you, permissions to your email can be granted to that person's login account. Please contact ITS if you need to share electronic information and we will work with you on a solution.
Messages that contain instructions to forward the original to other people can result in the exponential growth of messages and associated excessive loads on processing power, storage and bandwidth requirements. Because of this, this type of message is forbidden. The content of the message is irrelevant to this prohibition, especially since the content of most of these messages is fraudulent.
Federal and state laws, as well as other Linfield Policy statements, prohibit messages that are threatening, harassing, obscene, abusive or libelous. ITS upholds and promotes observance of these laws and policies as they apply to electronic messaging.
Use of Linfield information resources, including email, for commercial purposes is forbidden.
Email as official means of communication policy
Email sent to individual Linfield email accounts is an official means of communication. Public bulletin board style mailboxes are for optional information and not covered by this policy. The sender can expect email sent to individual email accounts related to the mission of the college will be read and responded to regularly and in a timely manner. It is the individual’s responsibility to read email in a timely manner and to insure that email is not returned to sender because of improper forwarding or mailbox full condition.
All members of the Linfield Community (faculty, students and staff) are eligible for Linfield email access as soon as a record is created for them in Colleague, the central database of the college.
All faculty, students and staff are expected to set up their email access via the web https://comp-services.linfield.edu/AccountRequest/. Integrated Technology Services (ITS) engages in a number of activities to assist with this process. For one-to-one assistance with the process, please call the ITS support desk (2553).
Some examples of uses of email as official communication include information about class work sent by an instructor to enrollees in a class, distribution of documents mandated by state or federal law to faculty, staff and students, and communication by a student to an instructor about class content.
ITS advises that subject line of email communication clearly communicate the contents. This is especially important when transmitting official College business.
Linfield College general access computer labs are available for use by anyone with a valid Linfield ID card. This includes main labs as well as those labs in the various residence halls and other public areas. Any exception to the use of the labs must be approved by the Chief Technology Officer.
No lab use is permitted except during scheduled open hours. However, those hours may change at the discretion of the Lab Coordinator. Lab availability is found here and is posted outside the labs.
All College policies pertain to the use of the equipment and the behavior of individuals within the general use labs. No food, drinks or tobacco products of any nature are allowed within the labs at any time. Linfield College staff, lab monitors and College Security personnel reserve the right to ask disruptive and unauthorized individuals to leave.
Copyright laws pertaining to software are observed in the labs. Individuals may not make unauthorized copies of software installed in the labs nor install software on lab computers.
It is also prohibited to turn off any copy-protection software, anti-virus software, or otherwise change the configuration of any machine within the labs without the consent of ITS, including the removal of any disk/file locking software. Making changes to the system hardware and software configuration that interfere with others use of the same machine, or any portion of the data network and printing, may result in the restriction of the individuals rights to use all general access labs.
Usage priorities are set within the labs based upon a set of practical rules. Guests may only use the facilities when not busy or school is not in session. The lab use priorities are determined as follows:
At no time shall any sexual or racially discriminating material be displayed in the labs, except as it pertains to class assignments. If requested to remove the display of information or graphics of such a nature, the individual shall do so immediately.
Due to the high demand of lab machines, and in order to insure proper working conditions of the lab equipment, installation of games is NOT permitted.
The Purpose of the Linfield Web Site
Linfield College's Web Site primarily serves two purposes in support of Linfield's mission. It is a tool to encourage and allow external and internal constituencies to interact with the college to further the mission of the college and enhance resources. Secondly, it is a tool to deliver current information and services to the Linfield community including students, faculty, staff and alumni.
Linfield Web Site Policy
The following section governs information contained within the Linfield web site. The Linfield web site shall be defined as all web pages that reside within the "linfield" directory on the college's web server, any web pages served by college owned servers and all dynamic web pages created by Linfield regardless of their point of origin.
1. Information published on the Linfield web site must be current. It is the responsibility of each information provider to monitor the accuracy and currency of the information contained on their web pages. This information may be provided to the Webmaster or individuals may update information themselves.
2. It is the responsibility of the Webmaster to facilitate the maintenance of Linfield's web site.
3. All official Linfield pages that do not require login authentication must contain a link back to the Linfield Home Page.
4. Sub-sites should include a contact section with an e-mail address and other appropriate contact information.
5. All official Linfield documents on the server must contain clear identification of Linfield affiliation, department or area.
6. All Linfield web content must be in compliance with existing college policies, as well as local, state and federal laws and regulations. In particular, web pages or documents on the Linfield server must NOT contain:
* Copyrighted materials in any form without the written consent of the original copyright owner.
* Materials in violation of federal copyright law. See the Linfield library web page for clarification of this legislation.
* Non-Linfield related merchandising or marketing without the approval of the Chief Technology Officer.
* Except as directed by other Linfield policy, any information, confidential or otherwise, pertaining to other individuals or groups who do not want the information published.
7. All reasonable effort shall be made to make the Linfield web site accessible as defined by the W3C Web Content Accessibility Guidelines.
8. Final responsibility for the content and appearance of the Linfield web site will reside with the Chief Technology Officer.
9. Pages not in compliance with this policy will be modified or removed by the Webmaster after notifying the author. Repeated or egregious violations will result in suspension of web access at the direction of the Chief Technology Officer.
10. Personal pages and web sites are not considered part of the official Linfield web site. Personal pages and web sites shall be defined as those pages or sites resident in Linfield student or employee's personal directories.
Approved by the President’s Advisory Council 3/23/02
Adapted from "Using Software: A Guide to the Ethical and Legal Use of Software for Members of the Academic Community" issued by EDUCOM and ADAPSO, 1992
Respect for intellectual labor and creativity is vital to academic discourse and enterprise. This principle applies to works of all authors and publishers in all media. It encompasses respect for the right to acknowledgment, right to privacy, and right to determine the form, manner, and terms of publication and distribution. Because electronic information is volatile and easily reproduced, respect for the work and personal expression of others is especially critical in computer environments. Violations of authorial integrity, including plagiarism, invasion of privacy, unauthorized access, and trade secret and copyright violations, may be grounds for sanctions against members of the academic community.
Here are some relevant facts:
Respect for the intellectual work and property of others has traditionally been essential to the mission of colleges and universities. As members of the academic community, we value the free exchange of ideas. Just as we do not tolerate plagiarism, we do not condone the unauthorized copying of software, including programs, applications, data bases and code.
Classification Of Software:
The restrictions and limitations regarding each classification are different.
Commercial software represents the majority of software purchased from software publishers, commercial computer stores, etc. When you buy software, you are actually acquiring a license to use it, not own it. You acquire the license from the company that owns the copyright. The conditions and restrictions of the license agreement vary from program to program and should be read carefully. In general, commercial software licenses stipulate that
Shareware software is covered by copyright, as well. When you acquire software under a shareware arrangement, you are actually acquiring a license to use it, not own it. You acquire the license from the individual or company that owns the copyright. The conditions and restrictions of the license agreement vary from program to program and should be read carefully. The copyright holders for Shareware allow purchasers to make and distribute copies of the software, but demand that if, after testing the software, you adopt it for use, you must pay for it. In general, shareware software licenses stipulate that
Freeware also is covered by copyright and subject to the conditions defined by the holder of the copyright. The conditions for Freeware are in direct opposition to normal copyright restrictions. In general, Freeware software licenses stipulate that
Public Domain software comes into being when the original copyright holder explicitly relinquishes all rights to the software. Since under current copyright law, all intellectual works (including software) are protected as soon as they are committed to a medium, for something to be Public Domain it must be clearly marked as such. Before March 1, 1989, it was assumed that intellectual works were NOT covered by copyright unless the copyright symbol and declaration appeared on the work. With the U.S. adherence to the Berne Convention this presumption has been reversed. Now all works assume copyright protection unless the Public Domain notification is stated. This means that for Public Domain software
A Final Note
Restrictions on the use of software are far from uniform. You should check carefully each piece of software and the accompanying documentation yourself
The technology fee is collected and administered as a capital equipment fund to support and maintain campus-wide information technology, including Integrated Technology Services, Library, and Media Services. Priority will be given to acquisitions in direct support of the instructional mission of the college. Wide student access to, and customary use of the equipment in question, are important criteria of award.
Because acquisition, replacement and upgrade of such equipment requires one-time expenditures of large sums, the funds will be held in a restricted account, with a precautionary balance carried over from one fiscal year to the next.
Allocations from the fund will be the responsibility of the Vice President for Finance and Vice President for Academic Affairs, with advice from appropriate constituencies. The Vice President for Finance will report to the campus community on all disbursements from the technology fee.
Requests for information technology are submitted through the budget process. If a request is funded, the amount needed to grant that request is debited from a technology account held by the appropriate Vice President. The process ultimately allocates equipment, not dollars. (In general, equipment will be a current entry level machine.) The Vice President for Academic Affairs maintains modest balances in capital equipment accounts, some of which may be expended, for unanticipated needs or opportunities. Requests for these funds should be directed to the Vice President for Academic Affairs.
Virtual Server Fee
In an environment of physical servers, departments and offices needing a server worked with ITS specify needs and that department needing the server would purchase needed equipment.
When ever possible, the preferred course of action is now to house such servers in the ITS virtual environment. To help fund this environment ITS charges an annual fee equal to 20% of what the equalvalent physical server would cost.
Reallocation as of July 1, 2012:
Older equipment that is replaced is evaluated by ITS for suitability for reallocation elsewhere in the college, taking into consideration such factors as age related reliability, support load for older equipment and performance. Decisions about the requests for reallocation of equipment appropriate for reuse are made by ITS with input from department heads and cabinet members where appropriate. Equipment may be sold only if not needed anywhere on campus.
Relocation of Computer Hardware or Software:
Integrated Technology Services is responsible for maintaining an inventory of college-owned computer hardware; and for purchasing software, and maintaining licensing records. Therefore, notification of ITS is required for any of the following:
Desktop computer systems will not be removed from campus, unless by special arrangement with the Chief Technology Officer.
If a user leaves the college, he or she is expected to leave behind all hardware, software, accessories, and documentation provided by the college.
ITS supports both Macintosh and Windows equipment. Those needing other operating systems (eg Unix, OS2) must be capable of supporting themselves.
ITS regularly reviews price and performance characteristics information technology equipment and selects a limited number of supported vendors. The ITS support desk will assist members of the community in selecting configurations from these vendor offerings. Issues of incompatibility in hardware, software or firmware often arise with equipment from non supported vendors. ITS may not be able to devote the time needed to resolve such problems in a timely manner because we devote our limited resources to supported systems.
The college does not supply either new or used equipment for employees to use at home. Exceptions must be approved by the appropriate vice president.
Servers are backed up as a precaution against equipment, media, or data failure. Linfield does not expend funds on either software or personnel to recover files accidentally or unintentionally deleted from servers.
Servers backed up:
Unix servers associated with central computing functions are backed up on an appropriate schedule, either regularly or on an as-needed basis as follows:
This page presents some simple guidelines for electronic mail etiquette. It does not mandate any particular style or rules. Rather it is an attempt to highlight important issues affecting the electronic mail.
Integrated Technology Services (ITS) has primary responsibility for the design, installation, and operation of wireless local area networks connected to the Linfield College network in College owned or occupied space. Wireless networks allow computers equipped with appropriate wireless network equipment to connect to the regular campus data network. In order to achieve a robust and stable wireless infrastructure and prevent unintended interference to FCC licensed services, ITS must maintain administrative control of the radio frequency spectrum that wireless devices use as their base transport mechanism.
Current wireless local area networking equipment primarily use the 802.11a, 802.11b and 802.11g standard broadcasting on the FCC unlicensed 2.4 GHz and 5 GHz bands. Other local area network equipment that may use different standards and/or different unlicensed bands also are covered by this policy. Certain other wireless devices exist in the market place that also employ the same 2.4 or 5 GHz frequency bands and can cause interference to users of the wireless service. These devices include, but are not limited to other wireless LAN devices, cordless telephones, cameras, and audio speakers.
ITS will approach the use of the 2.4 and 5 GHz radio frequency in the same way that it manages the use of other information resources. While it will not actively monitor use of the airspace for potential interfering devices, we will seek out specific devices should we find it causing harmful interference to the campus network or other FCC licensed service. In these cases, ITS reserves the right to restrict the use of devices operating in the 2.4 and 5 GHz bands in college owned or occupied space.
The Digital Millennium Copyright Act amends federal copyright law to provide certain liability protections for online service providers, including Linfield College when their computer systems or networks carry materials that violate (infringe) copyright law. To qualify for liability protection, Linfield is required to have a policy under which the computer accounts of users will be terminated if they repeatedly infringe the copyrighted works of others.
Compliance with federal copyright law is expected of all Linfield students, staff and faculty. Copyright is legal protection for all creative works and is interpreted to cover most expressions of ideas. Text, graphic, art, photographs, music and software are all examples of works protected by copyright.
You may use all or part of a copyrighted work only if you have the copyright owner’s permission or if you qualify for a legal exception (the most common exception is called “fair use”). For more information on the “fair use” exemption see the Library web page “Use” of a work is defined for copyright purposes as copying, distributing, making derivative works, publicly displaying, or publicly performing the work.
Copying, distributing, downloading, and uploading information on the Internet usually infringes the copyright for that information. This include unauthorized copying of software, downloading or uploading of copyrighted music and video files. Even an innocent, unintentional infringement violates the law. Violations of copyright law that occur on or over Linfield’s networks or other computer resources may create liability for Linfield as well as the computer user. Accordingly, repeat infringers will have their computer account and other access privileges terminated.
The following procedure is to be used for making a copyright infringement claim and counter claim:
A copyright owner, or person acting for the owner, must provide Linfield's designated agent, the Chief Technology Officer (firstname.lastname@example.org), with written notice that information residing on Linfield's computer systems or networks is an infringement of the copyright. This notice must meet the requirements of 17 U.S.C. 512(c)(3). The notice requirement also applies to information in system cache and to information location tools (e.g., hypertext links) that infringe copyright.
[Note: if a person working for Linfield has independent knowledge of a copyright violation on a College computer system or network, Linfield may have a duty to remove the infringing material. This is true even if there is no "notice" from the copyright owner. Therefore that person should report the violation to the Chief Technology Officer as soon as possible.]
If, after consultation with legal council, the Chief Technology Officer finds there may be substance to the claim of infringement, s/he will promptly remove or disable access to the allegedly infringing material and will promptly inform the computer account holder/user of this action
The computer account holder/user may send Linfield's designated agent, the Chief Technology Officer (email@example.com), a written statement that the removal or disabling of access was based on a mistake or misidentification. This counter notice must meet the requirements of 17 U.S.C. 512(g)(3). The The Chief Technology Officer will promptly transmit a copy of the counter notice to the person who complained of infringement, and will inform that person that the removed material or disabled access will be restored in 10 business days.
The Chief Technology Officer will restore the material or access no less than 10 business days and no more than 14 business days from receipt of the counter notice, unless the person who complained of infringement first notifies the designated agent that the complainant has filed a court action to restrain the computer account holder/user from the infringing activity that was the subject of the original notice to Linfield.
The following procedure is to be used when notice is provided that official Linfield material on a web page or other Internet communication medium my infringe copyright:
Linfield has a legal duty to insure that official web sites, official email, and other official communications and expressions do not violate the intellectual property rights of third parties. The most common intellectual property rights found on the Internet involve copyright and trademark/service marks.
"Official" web sites and communications include those that are funded or otherwise sponsored by Linfield for a college purpose, or which are created by an employee or agent of the College who is acting within the authorized scope of employment or agency on behalf of the College (e.g., posting course materials on the web for educational use of enrolled students).
Linfield has "notice" of possible infringement when a third party advises a college official that there is an infringement, or when it appears to a college official that material is likely to be infringing based on the circumstances (e.g., copies of nationally syndicated cartoons appear on a College web site without any statement of copyright permission).
When Linfield has notice of a possible intellectual property infringement in official college-provided content, it will in good faith:
Attempt to establish who truly owns the copyright (or other intellectual property) through consultation with the author of the College content and the party claiming ownership.
Attempt to determine if any legal defense (e.g., "fair use") exists to allow the material to be used by the College.
Attempt to negotiate a permission or settlement if it appears that the content is infringing or if it appears that settlement is preferable to litigating an unclear claim. If permission or settlement is not feasible and it appears that the material is infringing, the College will remove the material.
Determine if any disciplinary action is appropriate against the person who posted infringing content. In the case of repeated infringement or bad faith infringement, disciplinary sanctions may include termination of computer privileges. Violations of the above terms of agreement may result in suspension of computing privileges, disciplinary review, termination of employment, and/or legal action. ATN will refer serious violations to the appropriate department for disciplinary action.
Linfield College has the twin objectives of minimizing liability while also providing full legal support for the activities of faculty and staff. In the context of copyright and other intellectual property, this means that an Officer of the College should be advised as soon as there is any notice of possible infringement. The Officer will work with the College content provider in to establish any defenses. However, if there is inadequate information to provide a defense, or it appears that no defense exists, the best route to minimize College damages may be prompt removal of the allegedly infringing material.
Removal of official College content, especially course materials, can be harmful to academic freedom, to teaching effectiveness, and to the College’s educational mission. Therefore, faculty and staff are encouraged to secure copyright permission, or a license, or a legal basis for use of someone else's intellectual property without permission, before using the material.
The Chief Technology Officer is responsible for maintaining the security, integrity and smooth operation of College information technology. In cases where direct and immediate action is needed to discharge this duty or to maintain technology functions necessary for the support of the mission of the College, all reasonable care will be taken to contact the individual ahead of time and to protect the individual's rights of ownership of data, confidentiality, and privacy. However, the College reserves the right to examine electronic materials at its sole discretion in certain cases, for example, when it believes that there is a potential violation of a law or of College policy. Accessing private information in such cases will be done at the direction of an officer of the College and under the direction of the Chief Technology Officer
Information systems, within both computer and paper files, contain data necessary to conduct business of the College. This policy establishes data security practices for the privacy of and protection against identity theft for Linfield employees, students, alumni, and donors.
Data are institutional resources and must be protected from unauthorized change, destruction, or disclosure, whether accidental or intentional.
Staff who maintain data (electronic or paper) or handle computer-generated documents must:
Integrated Technology Services (ITS), is responsible for:
Selling or transferring of email addresses, mailing labels, or other data by anyone to outside agencies or vendors is prohibited unless approved by an Officer of the College.
The College complies with applicable laws and regulations regarding the dissemination and protection of confidential. In particular, it adheres to the Family Educational Rights and Privacy Act of 1974, otherwise known as the Buckley Amendment.
Violations of any part of this policy may result in disciplinary action as prescribed by College policies and procedures.
Other Linfield College copyright policy:
There is no good time to take down mission critical systems. The ITS policy regarding down time for maintenance has the goals of reducing impact on the community and taking systems off line on a predictable schedule as much as possible to aid the community in scheduling around these events.
ITS will make every attempt to schedule maintenance on its systems Saturday mornings starting at 6:00am with the goal of bringing systems back on line by noon. Urgent maintenance activities that cannot adhere to this time frame will be scheduled with as much advance notice as possible and at a time of day to minimize disruptions to the community.
Not every Saturday morning will be needed for maintenance. A link on the Linfield web page will contain information on scheduled down times and the predicted impact. ITS will also announce impacts via college wide email announcements.
All ITS systems are covered by this policy including the phone switch, voice mail, email, web services, Colleague, Benefactor, WebCT, various file servers, the campus network and associated services.
Approved by the President of Linfield College July, 2003
Advise Linfield on the use of information technology in pursuit of the mission of the college. Normally this advice is to the Chief Technology Officer, but when appropriate this advice may be to officers or committees of the college. Toward this end it will:
Membership of the ITAC:
Term of non-ex officio members is two years. Exceptions are for Academic Support Committee if two-year term is inconsistent with membership on that committee and ASLC if a junior or lower class nominee can not be obtained. Membership is as follows: