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Technology Information for New Students and their Parents

Students working on computers

Student Email Accounts
Printing in Student Labs/Library
Personal Computers – minimum requirements, recommendations and purchasing
Personal Computers - connecting to Linfield's Network
Getting Help
Telephone
Wireless Networking at Linfield

These pages answer questions about technology requirements and services provided by the Integrated Technology Services Department at Linfield College. ITS is responsible for many aspects of computing and data communications for students, faculty, and staff.

Linfield College recognizes the need to provide students with a high quality computing environment. All student's residence hall rooms have Linfield Ethernet Network Connections (except Legacy) along with Wireless Network access (also available in many public areas of the campus). We have two computer labs for general student use open 24 hrs/ 7 days a week, several stand - up computer stations around campus for e-mail, and a number of academic departments have computers available for student use.

Anytime you have a question that is not answered here, or you need more information, feel free to contact ITS by email at support@linfield.edu or by phone at (503) 883-2553.

Student Email Accounts

New Students must create a CATNet ID which will be used for their Linfield email. Students may apply online for CATNet ID/email. Your Student ID number or Social Security number and mother's maiden name are required to process the request. Your email address will generally be your first initial and up to 9 letters of your last name followed by @linfield.edu. Please make note of the CATNet ID assigned to you and the password you generate.

Linfield Students use WebMail at https://mail.linfield.edu to access the Linfield College email system (current Linfield CATNet ID required).

Printing in Student Labs/Library

Monochrome printers charge five cents ($.05) per sheet. Color printers charge twenty five cents ($.25) per sheet.  All print charges will be charged to your student account.

Personal Computers

Minimum Requirements, Recommendations and Purchasing

Linfield supports Macintosh and Windows platforms (see Minimum Requirements and Recommendations) A personal computer is not necessary although many students find owning one helpful. The computers in the on-campus public labs meet the needs of a large number of students, especially during the first year. Having a printer is convenient though not necessary. All on-campus labs have printers available.

Connecting to the McMinnville Linfield Network

WiFi is the preferred way to connect to the Internet on campus, although most residence halls also have Ethernet connections. Linfield Students will connect to the wireless network Catnet_Student and will need to enter the appropriate password.  Please click here to obtain the password - your current Catnet credentials will be required for this login page.

It is recommended that a personal student PC have all current Critical Microsoft Updates installed and a current Anti-Virus program with the latest Anti-Virus Updates before connecting to the Linfield Network. It is also recommended that students with Macintosh computers have all current Apple Software Updates installed.  To make this process easier and faster, we recommend that you download and install these updates before you arrive on campus.

If you have problems with your computer, contact the ITS Support Desk (Mac Hall 106) at (503) 883-2553 or support@linfield.edu. We may ask you to leave your your laptop (with power cord) or your desktop computer (we don't need the monitor, mouse, keyboard, or cables) with us for troubleshooting purposes. There is generally a two to three day wait before completion. During extremely busy times of the year, such as the beginning of each semester, wait time can be up to ten business days.

Getting Help: Student Assistance Provided by ITS

ITS provides numerous services for students. If you need our assistance, stop by Mac Hall - Room 106, call (503) 883-2553 or email support@linfield.edu.

What ITS does

We will:

  • Provide student with information to setup their personal computers (Windows/MAC) on the campus network.
  • Fix faulty Ethernet jacks in all campus housing.
  • Perform repairs on Macintosh computers still under warranty.
  • Provide recommendations when service is not supported. (i.e. outside vendor contact)
  • Phone support.

We do not:

  • Repair computers or other hardware not mentioned above.
  • Clean student machines if they become infected by viruses. Nor do we supply cleaning software in such cases.
  • Setup computers for other local networks, (Verizon DSL, Attbi).
  • Provide Operating Systems (Windows, Mac OS, Linux) or software (Microsoft Office, Adobe, etc.) for student use.

Telephone

For repair of telephone or data lines in residence halls, or to report telephone problems, contact ITS Support Desk via e-mail at support@linfield.edu.

  • Did you know you can access and retrieve messages from your Linfield Voice Mailbox via your personal Cell Phone? Here's how!

Anytime you have a question, a suggestion, or you need more information, feel free to contact us by email at support@linfield.edu or by phone at (503) 883-2553.