Every Entourage account comes with a ready-made Junk E-mail folder ready for you to use. Using the Junk E-mail Protection feature, you can set your local level of protection/filtering.

1. Your Junk E-mail folder is located in your folder list.

**NOTE - It is recommend that you OPEN and check/scan the email that is in your Junk E-mail folder/mailbox BEFORE you delete it.

2. Go to Tools menu -> Junk E-mail Protection to change the protection level.

• A Junk E-mail Protection window will open.

3. Select the Level tab.

• Click the radio button next to the level of protection you want.
  • None – turns protection off.
  • Low – catches the most obvious junk email.
  • High – catches most junk email (some valid mail may be caught so it is a good idea to check your Junk E-mail folder before you delete any messages).
  • Exclusive – only messages whose email addresses are in the Address Book, domains in the Safe Domain list, or To Addresses in the Mailing List Manager are delivered to the Inbox. All other email messages are delivered to Junk E-mail.

4. Enable the check box for Delete message from the Junk E-mail folder other than ___ days.

• Choose the delete junk email setting for 'older than XX days'..

5. Click OK button.

1. Go to Tools menu -> Junk Email Protection.

2. A Junk E-mail Protection window will open.

3. Select the Safe Domains tab.

• Type the domain(s) you want to always allow through the filter in the text box
• Separate each domain entry by a comma (domain is the section of an email address that follows the @).

4. Click OK button.

This option only available in Entourage 2008

1. Go to Tools menu -> Junk Email Protection.

2. A Junk Email Protection window will open.

3. Select Blocked Senders tab

• Type the email address(es) or domains you always want blocked by the filter in the text box.
• Separate each entry by a comma (domain is the section of an email address that follows the @).

4. Click OK button.

1. Select the Junk E-mail folder and double click on a specific email to open it

OR

If you use the preview pane you will see the email message ‘previewed ’there.

2. A yellow banner in the Info Bar (at the top) contains a link This is not junk e-mail.

3. Click on the link This is not junk e-mail OR click on the Not Junk icon in the Tool bar.

4. A Junk E-mail Protection dialog box will open with options on how you would like to handle future messages from this sender/domain.

• Add Sender to the Address Book - will add a contact entry to your address book (all address book contacts are never classified as junk email).
• Classify All Messages Sent from the Sender's Domain as 'Not Junk' - senders domain is added to Safe Domain list (any and all messages sent from this domain are never classified as junk email).
• Just Classify THIS Message as 'Not Junk' - only this message is considered not junk email, all other email from this address/domain may be considered junk email.

5. Click OK button.

6. The selected message will be removed from the Junk E-mail folder and moved to your Inbox

1. Select/highlight a message from the Inbox email list.

2. Click on the Junk icon in the Toolbar

• The message information is added to the Junk Category and the selected/highlighted message is moved to the Junk-Email folder. Future email that you receive from this address will be treated as Junk Email.