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Journals from Jan Term Health Care in India

2011-01-15 Apollo Hospital

1/6/11

Apollo Hospital

After visiting Apollo School of Nursing we visited its affiliated hospital- Apollo Hospital, where graduating nurses are required to work for two years. Apollo Hospital is known as the second best hospital in India, and rated the first among the private sector.

Entering Apollo Hospital was much different than entering a hospital in Oregon because of the apparent chaos. Unlike the solemn, organized lobbies I am used to seeing, Apollo's lobby was bustling with busy people. It made the hospital seem more friendly and appealing to me than our hospitals do, even when the electricity went out.

We were shown up to the continuing education department, which was located on the roof of the hospital. There we were greeted by the head Nurse Educator, who was our guide. She started our tour by giving a presentation about the nurse's role at Apollo and how they were educated while working. I was impressed at the level of continuing education that was planned for each nurse. The turn over at Apollo is two years for most of the nurses, who leave after their required time, so the Nurse Educator is constantly educating new nurse to get them up to standards. I felt a bit worried about this, because in our hospitals the new nurses are interspersed with experienced nurses to fall back on if they need help or advice.

During our tour we saw three different types of rooms in wards. First were the VIP rooms for those who paid more, which were private rooms and included a separate bed for a family member to stay in. The general ward had a capacity of more than 30 beds, and all of the patients stayed in the same room with only curtains separating them. I felt very uncomfortable even seeing these rooms, because the patients didn't seem to receive the same care depending on their wealth. I didn't like seeing the difference. And it was uncomfortable seeing the general ward, where everyone was in the same room. I would have hated to be without my privacy when I was so sick I needed to be in the hospital.

The visit to Apollo Hospital really opened my eyes to the values and standards that they have in India. Privacy is not one of their main concerns, and most of the patients seemed fine with that. We students were not. Even though the hospital didn't have as much technology as we are used to seeing, they still expect high performance of their medical professionals, and will ensure this through their continuing education department. They did as much as they could with as little as they could.

- Kelly True

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