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Ucard and Identity Verification - Frequently Asked Questions

What is it?

UCard is a service used by colleges to verify online student identity. In other words Linfield uses the services of Ucard to make sure that each of the people enrolled in our online courses are the same people who are participating in class activities.

Why does Linfield College verify student identity?

Linfield College is required by Federal Law to establish “that the student who registers in a distance education or correspondence education course or program is the same student who participates in and completes the program and receives the academic credit.” (US PL 110–315 Part H Sec 496)

How does it work?

In order to establish a student's identity, Ucard uses three forms of identification:

  • Something the student has – her/his picture ID such as a drivers license
  • Something the student is – snapshot of her/his face and a keystroke sample (her/his unique way of typing sample text)
  • Something the student knows – answers to questions from her/his public record

What will students need to do?

Once per year, while taking classes at Linfield College, each student will meet with a live proctor online to establish her/his identity with the three forms of identification listed above (ID, snapshot and typing sample, and 3 or 4 questions).
Periodically students will be instructed to re-authenticate (snapshot and typing sample only).

What is a live proctor?

A live proctor is a person who works for Ucard. The student will meet with the proctor online in a video-conference.

What do students need to have?

  • Students will need a computer with Internet access and a web camera.
  • Once per year students will need to show their picture ID to a live proctor.
  • Speakers (or headphones) and a mic are helpful. Otherwise students will text with the proctor.
  • Students will download and install software that will allow the live proctor to connect to their computer.

I hear that the Ucard live proctor will take control of the student's computer during the initial verification process. Is this safe?

Yes it is safe. The video conferencing software students download from the Ucard website is industry standard software used to trouble shoot computer problems. The live proctor is trained and will only use it to conduct the verification and help the student set up her/his computer for the verification process. The connection between Ucard and the student computer can be closed at any time and will be automatically closed at the end of the process.

How is the student's privacy protected?

The public records questions and answers are not stored or retained by Ucard or Linfield College. The snapshot of the student picture ID is retained for only two weeks. Snapshots and typing samples are retained for one year. Ucard and Linfield College strictly adhere to the Family Educational Rights and Privacy Act (FERPA) guidelines.

The Ucard website mentions payment.

How much does this cost? ID verification through Ucard costs $10 per student per year. Students will not pay for this service directly or be asked to give Ucard any financial information. The cost of the service is included in OCE tuition and fees.