Frequently Asked Questions
About the McMinnville Campus
Undergraduate Program

Q. How and when do I get a bill?
A. For registered students:
Fall Semester bills are mailed approximately July 10;
January Term bills are mailed approximately December 10; and
Spring Semester bills are mailed approximately January 10.
Otherwise, bills with balances due are mailed and emailed to students who have charges on their accounts around the 15th of each month. They are mailed to the Accounts Receivable address on file with the Office of the Registrar, and, emailed to the students Linfield Email Address.

Q. What if I don’t receive a bill?
A. If you don’t receive a bill and you believe you should have:
Contact the Cashier at 888-777-0008 or email bbotten@linfield.edu. Students may view their statement on Web Advisor at : http://webadvisor.linfield.edu/WebAdvisor/WebAdvisor then “log in” tab. Email Link to get account : https://comp-services.linfield.edu/accntManager/accountRequest.

Q. What do I do if my bill is wrong?
A. The Accounting Office cannot change, adjust, remove or add charges to the bill. The Accounting Office can answer questions about bill payment, payment plans, due dates, etc. If your bill is incorrect, missing charges or incomplete, DO NOT WAIT FOR A CORRECTED BILL. Contact the office that originates the charge or credit (e.g. Registrar’s Office for Tuition, Housing Office for Room and Board, or Financial Aid for financial aid or loans. If you are not sure whom to contact, call the Cashier during regular business hours (9:00AM to 3:30PM). Make sure you pay what you will owe BY THE DUE DATE to avoid late payment penalties.

INCORRECT CHARGES:
Contact the originating office to determine the correct amount due. Subtract or add the amount based on originating office information. You must contact the originating office before the deadline in order to have your bill adjusted. Do not wait for a corrected bill; pay the adjusted amount by the payment deadline.

MISSING CHARGES:
Contact the originating office to determine the correct amount due. Add the amount based on information from the originating office. You must contact the originating office before the deadline in order to have your bill adjusted. Do not wait for a corrected bill; pay the adjusted amount by the payment deadline. Financial Aid is applied to accounts no sooner than a week before the first day of class.

Q. What if I have a credit balance?
A. Statements with credit balances are not sent out. If your account is overpaid and you would like the balance to be refunded, you must request the refund in writing. You may send a memo to the Cashier requesting a refund or visit the Cashier to fill out a preprinted form. Please allow up to 5 days for processing your request.

Q. When are the due dates?
A. The Account Clearing Due Dates are:
Fall Semester August 5
January Term December 20
Spring Semester January 20

The Financial Aid Due Dates are:
Fall Semester October 31
Spring Semester February 28

Q. How can I calculate how much I will owe after all of my financial aid has been applied?
A. If you have accepted your Financial Aid Offer, take the amount due on your bill, and subtract any of the following that apply:

Financial Aid That Has Not Yet Been Applied To Your Bill:

Subtract 1/2 of the amounts of scholarships and grants;
Subtract 1/2 of the amount of any Perkins Loan;
Subtract 1/2 of the amounts of any FFELP or Stafford Loan minus a 1% fee taken by the bank at origination (#% on a PLUS Loan).

OR, click on Calculating Net Cash Due for a “What If” calculator.

Q. May I also subtract the Federal Work Study?
A. You may prefer to pay your work-study up front so that you can keep your work-study checks when earned. If you choose to subtract the work-study from your bill you will be required to turn over your work-study check each month. A 1% service charge is added to balances due at the end of each month, including balances being paid by work-study.

Q. Do you have any payment plans at Linfield?
Linfield does not have a payment plan of its own. If you are interested in a payment plan, please contact Tuition Management Services 1-800-722-4867 or visit their web site at http://www.afford.com.

Q. What is billed on my Linfield Bill? What is not?
Your Linfield bill includes charges for tuition, room, board, student body fee and health insurance fee, and miscellaneous charges from a number of offices (music fee, dorm damages, lab fees, parking tickets, library fines).

Your bill does not include personal or travel expenses or books and supplies.

Q. What are the late payment fees on my account?
The late payment fee schedule is as follows:

$100 Late Clearing Fee
$25 Late Payment Fee

Q. Do you accept payment of tuition by Credit Card?
A. No. However, Linfield has contracted with Tuition Management Systems to administer our credit card payment program. If you choose to pay by MasterCard, Discover or American Express, plus the accompanying VARIABLE TELEPROCESSING FEE depending on the amount charged, please call the Tuition Management Systems (TMS) Tuition Direct number 1-800-722-4867.

Q. What is the Financial Worksheet, I never received it?
A. The Worksheet is enclosed with the original Fall and Spring billing. It allows you to reconcile any Net Cash Due, and, it provides a buffer between the Clearing due date and the Financial Aid due date. It has nothing to do with any Financial Aid Loans. It must be returned to the Accounting Office by the clearing date.

Q. What is the Worksheet “I promise to pay Linfield Work-Study plus 1%”?
A. If Work-Study is part of the Financial Aid Award, we have explicitly excluded it from the top portion of the Worksheet because there is an option for you. Our preference is that you pay for the work-study up front so that the student can keep the monthly check for personal expenses. However, if you choose, you may use the work study checks to pay down on the Net Cash Due amount on line “C”.

Q. I’ve been paying Tuition Management Systems (TMS) since May; do I still send the amount on the Worksheet line “C”?
A. Place one half of your annual Tuition Management Systems (TMS) contract on line D3. Subtract all “D” items from line C. If there is a positive figure, please remit it along with the Worksheet and LESA.

Q. Why didn’t you give me credit for my $400 deposit?
A. $300 paid the Matriculation Fee and the other $100 is set aside in what we call a General Deposit account which is refunded when the student leaves Linfield.

Q. My award letter says $2,750 but your Worksheet shows $2,667.50. Why?
A. There is a “1% Bank Origination Fee” retained by the lender. Also a 3% fee for a PLUS Loan. (The Origination Fee may vary by lender) The award letter reflects the amount you repay; the Worksheet reflects the Net amount Linfield will receive.

Q. There is a mistake on the Worksheet; what do I do?
A. You are authorized to correct errors on the Worksheet but you must initial each change. DO NOT WAIT FOR A CORRECTED WORKSHEET. Contact the office that originates the portion that is incorrect (e.g. Registrar’s Office for Tuition, Housing Office for Room and Board, or Financial Aid for financial aid or loans.

Q. What meal plan should I get?
A. All meal plans include the “all you care to eat dinner”. The DCB (Declining Balance) pertains to the “ala Carte” breakfast and lunch.